FAQ

Below are the quick answers to some of our most frequently asked questions.

What documents do I need to rent a car?

You will need a valid driver’s license, a credit card in your name, and proof of insurance. Some rental companies may also require a second form of identification, such as a passport or a utility bill.

How old do I have to be to rent a car?

The minimum age to rent a car varies by rental company and location, but it is usually between 21 and 25 years old. Some rental companies may also charge a surcharge for drivers under a certain age.

Can I rent a car without a credit card?

Some rental companies may accept a debit card or cash as payment, but this varies by location and may require additional documentation or a higher deposit. It’s best to check with the rental company beforehand.

Can I modify or cancel my reservation?

Yes, most rental companies allow you to modify or cancel your reservation online or over the phone. However, there may be fees or penalties associated with changes or cancellations, so it’s important to read the rental agreement carefully.

Do I need insurance when renting a car?

Rental companies usually offer optional insurance coverage, but you may also be covered by your own auto insurance policy or a credit card that includes rental car coverage. It’s important to check with your insurance provider to understand your coverage options.

Can I cross borders with my rental car?

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Can I pick up and drop off the car at different locations?

Yes, some rental companies offer one-way rentals that allow you to pick up the car at one location and drop it off at another. However, there may be additional fees associated with this option.

What types of cars are available for rent?

Rental companies offer a range of cars, including Small-Economy cars, Mid-Size cars, SUVs, and 5-7 Seater vehicles. The availability of specific models may vary by location and season.

How do I know if the car is in good condition?

Rental companies typically inspect and maintain their cars regularly, but it’s important to inspect the car yourself before driving off the lot. Check for any dents, scratches, or other damage, and make sure the tires, brakes, and other systems are in good working order.

Can I add an additional driver to my rental?

Yes, most rental companies allow you to add an additional driver for a fee. The additional driver will need to meet the same requirements as the primary driver, such as a valid driver’s license and proof of insurance.

How do I pay for tolls and parking?

You are responsible for paying any tolls or parking fees during your rental period. Some rental companies offer electronic toll payment devices or parking passes for an additional fee. Alternatively, you can pay with cash or credit card at toll booths and parking meters.

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